FAQ

Merlin Venues covers venue hire of our core London attractions. If you wish to book daytime tickets, please visit Merlin Entertainments.

/ FAQ

Frequently Asked Questions

Got questions? We’ve got answers! Here are the most common questions we receive. If you have any further questions about our venues, suppliers or 3rd party partnerships, please get in touch.

Can I hold my event during the day at Merlin Attractions?

Madame Tussauds, SEA LIFE London Aquarium, The London Dungeon and Shrek’s Adventure! London are open during the daytime to the public, therefore cannot be used for daytime events. We can however, offer The Riverside Rooms for daytime hire for conferences, meetings, lunches and more.

Do you have disabled access when holding an event at Merlin Attractions?

Yes, we do. Each venue is slightly different, but we do have disabled access. Speak to one of our event managers who can discuss specific details with you, or take a look at the links below for more details on accessibility:

The London Dungeon
Shrek’s Adventure! London
Sea Life London Aquarium
Madame Tussauds London (including Movies at Madame Tussauds)

Can I book London attraction tickets with you?

Unfortunately, we cannot book standard attraction tickets for you; however, if you visit any of the attractions’ websites, you can book tickets online. Why not start here.

How late can my event go on until?

All of our venues hold a license until 12pm.

What is the minimum number of guests I can host an event for?

We do kindly ask for a minimum of 50 guests for our private events across all our venues. However, if you’d like to request a bespoke quote for a slightly smaller number of guests, please get in touch.

Can I bring my own entertainment/table centres?

Entertainment and theming on your event can only be provided directly by Merlin Venues or via our preferred event partners.

What time can I come in to set up my event?

As we are open to the public in the daytime, we have a very quick turnaround to turn the attractions into award-winning event spaces. All our venues are turn-key; meaning they are fully equipped with all sound, LED lighting, screens for branding, furniture and kitchen areas. Therefore, making turnaround efficient, quick, and seamless. You would not need to arrive at the venues any earlier than 6pm, even for large-scale Awards Dinners, as we provide all you need to make the event a success.

Ready to book an event with us?

Our team is ready to help book your next event at one of our iconic London locations.

Our Venues

merlin venues

Madame Tussauds

Host your event among world-famous wax figures in a glamorous, interactive setting that leaves guests talking long after the night ends.

Sea Life London Aquarium

Dive into an immersive underwater world with stunning aquariums, creating a unique and memorable backdrop for corporate events or private celebrations.

The London Dungeon

Bring your event to life with thrilling, theatrical storytelling and interactive experiences in one of London’s most dramatic venues.

The Riverside Rooms

Overlooking the Thames, this flexible, modern space is perfect for conferences, dinners, and celebrations with breathtaking city views.

Shrek's Adventure!

Step into a whimsical, interactive world with Shrek and friends - perfect for fun-filled, family-friendly events that guests will never forget.

The London Eye

Host your event with panoramic views of London’s skyline. This iconic riverside attraction offers a spectacular, unforgettable setting for any occasion.

Extraordinary Venues. Unforgettable Experiences.

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Merlin Venues is a partnership with Seasoned Events Limited and Merlin Attractions Operations Limited. Website created by Seasoned.